Hi!
We are using device certificates along with a Wi-Fi configuration for authenticating at WPA2 enterprise Wi-Fi.
Due to changes in our PKI environment all of our devices have to change their MobiControl certificate template and ask for a new certificate at our PKI servers.
How many devices at once can be handled by MobiControl for certificate renewal?
Unfortunately we are running in massive problems:
- Waiting endlessly for certificate renewal
- Log entries on deployment servers are full of entries like follows:
**************************************************************************************************************
* Exception: Unable to get certificate as maximum wait time expired before another thread completed request. *
**************************************************************************************************************
[InvalidOperationException: Unable to get certificate as maximum wait time expired before another thread completed request.]
at Soti.MobiControl.Core.BusinessLogic.CertificateManager.GetCertificate(String deviceId, Int32 templateId, Int32 index, CertificateInfo& certificateInfo)
at Soti.MobiControl.DeploymentServerExtensions.CertificateManagerProxy.GetCertificateByTemplateId(String deviceId, Int32 templateId, Int32 index, Int32& certificateId)**************************************************************************************************************
### 2019-05-31 18:21:00.154 ERROR [197]: GetCertificateByTemplateId called with template id : 2 and device id : 358022073792535### 2019-05-31 18:21:06.138 ERROR [47]: GetCertificateByTemplateId called with template id : 2 and device id : 358022070661972
### 2019-05-31 18:21:10.638 ERROR [137]: GetCertificateByTemplateId called with template id : 2 and device id : 352960069590254
Do we have a problem with MobiControl or maybe with the PKI infrastructure behind?
