Hi.

I am currently trying to connect to our CA from Soti Connect. But we are running into an error.

If I run the proxy test under "Services > Global Proxy" with the URL of the CA, then it works. We can also see this connection on the proxy.

[DEBUG] [58] [Soti.IoT.ManagementServer.exe] Send Request to http://CA-SERVER/TEMPLATENAME via proxy service $PROXYSERVER:8080
[DEBUG] [59] [Soti.IoT.ManagementServer.exe] Test proxy service connection: Success.

However, if I then want to create a certificate or simply press the test-connection button at "Administration > Device Certificates and Templates”, we run into an error. Here we see no connection to the CA on the proxy.

[ERROR] [46] [Soti.IoT.ManagementServer.exe] Fail to connect to CA server with CA template:TEMPLATENAME

Any idea where the problem might lie?

Important: For security reasons, the Soti Connect Server has no connection to the Internet.

Best regards
Hauke