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What Ports are Used in Deploying Application Policies

JE
Jose, Echeverria
TECNIPESA IDENTIFICACIÓN, S.L.

Hello everyone i am currently working on deploying application policies for my organization. I would like to know which ports are used in the process of deploying application policies. Specifically, I would like to know which ports need to be open on our firewall for a successful deployment.

Devices on our network are receiving the application policy and applying it without any issues, as I have uploaded the application to SOTI's server and am using the enterprise deployment method.

However, when devices are outside of our network, the application policy is not being installed. When I check the Mobicontrol agent on the devices, it doesn't even recognize that the policy has been applied. I would appreciate any insights on this issue.

Thank you in advance for your help!

Best regards,

Jose

App policies
2 years ago
Android
ANSWERS
RS
Rafael Schäfer Platinum Contributor
2 years ago

Take a look into this: https://www.soti.net/mc/help/v15.0/en/setup/installing/network_ports.html

It shoud be the "Google Play" (if you mean the managed google play store and not enterprise app policy) entrys but for the devices themselves it could be more to be opened to Google servers.

JE
Jose, Echeverria
2 years ago

Thank you for your help, i have checked the network port information, but what happen to me is that, in some networks, the device can reach de server, you can remote control it and other options apparently works fine, but i if a use a application rule based on enterprise, no Google play application it doesnt apply.

Just want to know specifically witch port is used to deploy this policy. It is not a problem because i know that in other network works fine everything.

Thank you!

SB
Simon Breuer Gold Contributor
2 years ago

Your devices must be able to reach the Deployment Server(s) via ports 443 and 5494 in order to get any profiles or policies.

M
MNMOD@SOTI Gold Contributor
2 years ago

Hi Jose,


Thank you for posting on SOTI Pulse!

I see that couple of solutions are provided. Do any of these work for you? Did you get the information that you were looking for?

If you require any more assistance, please feel free to let us know. If not, feel free to mark the post that solved this issue as solution.

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter 

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