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Picture-in-picture not working in Native Lockdown

RM
Rod McRae
CAA North & East Ontario

We had the same issue as this post: https://discussions.soti.net/thread/enable-camera-in-lockdown where we have a custom built app that the camera would not work in when Activity Suppression was enabled but the Camera worked fine outside of it. Changing to Native resolved that issue however now Picture-in-Picture for Google Maps (at least, maybe others) is not working while in this mode.

I can't see any rules in the Lockdown settings that might control this (nor anywhere else) and both features working are important to our end-users. Any advice is appreciated.

2 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

As you cannot change behaviour in Google Maps, your likely solution is to modify your own custom built app such that it works in activity suppression mode.  The usual first step is to identify if the app access (i.e. call) any external app/activity or system service module(s) bundled/installed on the device under test.

M
MNMOD@SOTI Gold Contributor
2 years ago

Hi Rod McRae,

Thank you for posting on SOTI Pulse!

Are you still experiencing this issue? If yes, could you please create a support case with us, so that we can investigate this issue better and try to provide the resolution?

Kind regards,

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