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Hi,
is it possible to Update the SotiMobiControl Agent silent on the devices? I've Build a FileSync Rule with a script that isntall the Apk. But the user get's for few secounds a black screen, when the apk is updating. Is there an option to do this silent?
Kind Regards
Franko
Two possible approaches that can minimize such black-screen disruption to end-users are :
1. re-schedule the file-sync policy to be active outside normal working hours of targeted devices
2. include conditional test in pre-script of the file-sync rule to skip upgrade during normal working hours or when certain app is/is not running in the foreground.
Hi,
this is my problem, i do the updates normally on a sunday. the users shutdown the tablets, when they finish her work. we doN#t have a solution to load the tablets permanently over the night. but then is it not possible to upgrade this silent, thats ok.
thanks for all answers. :)
Hmm, never saw this (when updating it manually through MGP directly) but don't you have timeslots outside working hours to update so they won't notice anyway?
If you are using a kiosk the agent is serving up / rendering that kiosk so upgrading the agent will inevitably cause that to reload, which can be disruptive to the end user. I am not sure about the black screen that they're experiencing but a minor disruption of some kind would be expected based on the kiosk reloading.
