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Custom Data For System App Verison

BE
Ben Eastburn
redners

Looking to find a way to either configure a custom data field or generate a report that gives me a breakdown of a specific system app version across my entire fleet of Zebra devices only; I have never messed with Custom Data configurations nor any reporting and what I have seen only gives a brief overview of how to pull the config file once created, but how do I create that custom data file in the first place and how to I make it collect the information I need?

Specifically I am looking to collect the verison of the Android System WebView application as its version is going to negatively impact a custom application and need to see what devices I need to rollback the OS on.

21 days ago
SOTI MobiControl
ANSWERS
M
MiKe
21 days ago (edited 20 days ago)

Hi,

 

Custom Data is for what is not part of the informations available on the device or Soti Mobicontrol (but can be used if you want to display it in the table of the devices - Pulse | Community Support ). Applications version are reported also for system apps. I think Reports or maybe Filtered groups ( Pulse | Community Support ) is what you are looking for

BE
Ben Eastburn
20 days ago

Thank you so much for responding so quickly Mike! I tried the filter groups and at first thought it was going to workout for me; but the results don't seem to change at all, Firstly I set the application bundle ID to the com.google.android.webview which is what I am looking for then an AND for the Verison ID to be greater than 154 since the problem versions are 155 and 156.

But it grabs everything in my fleet since it is a system app and is installed on al my devices regardless of the app version:

App Bundle ID and Version

Filter criteria

I adjusted the filter to a different app that I know is only a handful of devices then saved and it still showed all my devices; I apologize if this seems dumb as I have never used this before and am probably doing this incorrectly?

RS
Rafael Schäfer
20 days ago

Change the "OR" to "AND".

In my opinion it should look like this: 

And a test with 156 instead of 155 on my end looked fine (as way less devices have this version on our end).

BE
Ben Eastburn
19 days ago

So it seems this issue was a matter of where I was typing and clicking; after typing the initial Bundle ID = com.google.android.webview I originally clicked out and back in to insert or rather have the search bar prompt for another variable to enter the "OR"

Instead what I needed to do was type the entire thing in the same field instead of clicking out and adding the new variable of "Version"; you can see the difference in the way it is displayed in the search bar, below is the bad query with the rectangular blocks inbetween the variables and at the end:

The correct search has the rectangular Block at the end of the full string now:

I had to manually type A after inserting the first Bundle ID variable to continue the string for the search to actually grab the right information I wanted which I did not realize was the correct way to type in the field until now:

Thanks you all for the assitance and hopefully this information will help others in my position.

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