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Why antivirus protection displaying Delivered or failed
if it failed i revoke and re-push the profile its working but incase of Delivered status its not working.
Hi Vijay,
What Version of MobiControl are you having this issue with and what agent version and device are you using?
Do you have another antivirus protection installed VIA MC in another profile perhaps?
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | soti.net |
Thanks !
We are using 13.3.0.3965 Mobicontrol, agent version 13.3.3.1013 and All Samsung devices IRS android 5.1.There is no duplicate profile.
Has this ever worked for you? Or is this the first time you are using the feature. In my testing of the Antivirus with your agent it worked without error.
Can you also confirm if you have any other duplicated policy on the device? Perhaps in another profile?
If no such duplication is occurring, and you have not had any issues with your DB before, I would check the device logs for the reason for the failed status and the DS Server logs in the MC Admin console for errors at the time of deployment.
