No notification sound after sending a message

E
Emanuel
REWE International Dienstleistungs­gesellschaft m.b.H.

Hello!

I would like to send a message to Samsung tablets and also have a notification sound. I am using the following script command:

showmessagebox "Some message ..." 60 3 NOTIFY_DEVICE

The message is displayed but there is no sound. When I switch to Admin mode it works. It also works when I remove the applied Feature Control. But as soon as there is an active Feature Control, even with default settings or no settings at all, there is no sound. We use a Lockdown and a set of Feature Controls on our devices. We use MobiControl 14.4 and a 15.4.2 agent.

Has anyone come across the same problem or has an idea what I could do?

2 years ago
Android Scripting
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

Wnat options have you enabled in your feature-control profile  payload?

E
Emanuel
2 years ago

I tried it with the default settings. Please see the attached screenshot.

M
MNMOD@SOTI
2 years ago

Hi Emanuel,

Thank you for posting on SOTI Pulse!

I found a post on SOTI Pulse mentioning a solution to this issue. Please go through the link below and test that out. If it helps, please feel free to mark the post as Solution.

https://discussions.soti.net/thread/ping-beep-mc93-from-soti

Kind regards,

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