Hi,

Please follow these steps to check and complete the enterprise binding process on your console:

1. Navigate to Enterprise Binding:

   • Click on the Hamburger Menu icon (☰) in the top-left corner of the console.
   • Select "Global Settings" from the menu.

2. Access Android Settings:

   • In the Global Settings menu, choose "Android."

3. Initiate Enterprise Binding:

   • Locate and click on "Enterprise Binding."

4. Add Google Domain Account:

   • Click on "Google Domain (+)" to add a Google account.

5. Verify Completion:

   • After adding the Google account, ensure that the enterprise binding process is completed successfully.

If you encounter any issues or have questions, feel free to reach out. Let me know if this resolves your concern.

Hi Rathasatekun,

If your problem persists, you can check various server log files (DS, DSE & MS)  for any entries related to the account creation process.

Hi ,

i had this issue only one time then the Ports to Google had been blocked on the Device Network side.

Hi Rathasatekun,

Thank you for posting on SOTI Pulse.

I also want to express my thanks to Ramukumar, Raymond and Marcus for their valuable contributions and willingness to assist.

Could you please confirm if you are still encountering any issues?

Should you have any additional questions or concerns, please do not hesitate to contact us. Our team is here to provide dedicated support and assistance.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |