Our developments team is recently converting some mobile apps to Android (Xamarin Forms).

We have an existing SOTI server version 13.2.0.3123 for Windows CE devices.

Android device is Panasonic Toughpad FZ-N1 OS: 6.0.1

We have been successful Registering Android+ devices in SOTI and have managed to create a Profile that adds a local WiFi connection and deploys several packages to the device once the Profile is assigned and everything is as expected the apps function accordingly.

However when Lockdown feature is enabled in the Profile the device arbitrarily crashes and reboots itself.

I did run AppCat on the device and notice there was a fatal exception that happened close to the time a reboot occurred but the log does not display the exception details,  only a pointer to a subsequent log file that I cannot seem to access on the device. I am not certain if the device has to be routed to gain access to those debug files.

I am under the suspicion that Android 6 is not really supported with server version 13 or the agent is not fully compatible with Android 6.0.1.

I have read a similar post on this forum where it stated that the Lockdown is too aggressive and blocks access to system services that get called once the app is running by the OS and a fatal error is raised so the system reboots.

Any insight would be appreciated before we make a call for SOTI support otherwise

Regards