how to set up a user to view only a specific group of devices

J
Julia
schneider6878

I have a new user and need to set them up to be able to only view specific devices in MobiControl

2 months ago
SOTI MobiControl
ANSWERS
BI
Bradley Inglesant
2 months ago

Hi Julia

MobiControl offers quite a detailed permission management system. If you go to Users and Permissions, find the specific user you’d like to edit, and then open the Device Group Permissions tab, you’ll be able to control exactly which groups (in your case, locations/warehouses) that user can access.

Once permissions are set, the user will only see the device groups you’ve granted access to within the MobiControl console - nothing else will appear. It’s a great way to tailor visibility and keep things tidy for each user.

I would advise familiarising yourself with the different permissions as they are very granular and you can cater this permissions to each user depending on the use case.

Many thanks,

Bradley Inglesant

RS
Rafael Schäfer
a month ago

But keep in mind that this can be overwritten if the relevant user is part of a user role with different permissions set.

So, ideally work with roles OR user specific permissions and align them there.
But Bradley points to the right area to investigate ;)

A
ASBMOD@SOTI
5 days ago

Hi @Julia ,

Thanks for posting on SOTI Pulse.  Thanks Bradley and Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Has your query been resolved? If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineer will be there to assist you.

Kind Regards,

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