Troubleshoot Shared Device via script / Action

AW
Adam Williams
Panasonic Manufacturing UK Ltd - CPE

Hi

I would like to add the action "Troubleshoot Shared Device" to a menu item in a lockdown. 

Happy if this could be done via a script/action/intent etc 

Does anyone have any idea about this>

Thanks 
Ada

a year ago
SOTI MobiControl
ANSWERS
A
AKMOD@SOTI
a year ago

Hi Adam,

Thanks for posting on SOTI pulse.

  • Could you specify more on the action "Troubleshoot Shared Device".

  • Could you share what type action is required to be done on device using this action "Troubleshoot Shared Device".

we already have a set of pre made scripts so if we know what type action you want the script to do , we can surely help on that matter so kindly share your input.

AW
Adam Williams
a year ago

Hi AKMOD,

I want to be able to use the following action (or perform the identical behavious) from the web console

On the device itself as a lockdown menu item

Thanks

Adam

A
AKMOD@SOTI
a year ago

Hi Adam ,

Unfortunately I believe following action is not available to be added as an action that can be accessed from lockdown screen.

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