Move devices to another group if agent check-in greater that X days

Solved
MM
Miguel Machado
CodeOne - MSP

Hello,

Can devices be moved to another group (Lost Devices) automatically if they haven't been connected to SOTI for more than X days?

Thanks.

a year ago
SOTI MobiControl
ANSWERS
AW
Adam Williams
a year ago

Hi Miguel,

You could create an Alert for the device group you' re interested in, the trigger for the alert would be "Device Event" and "Device has not been connected for N (minutes) (Minimum 60)", the action would then to then relocate to another Device group.

The issue here is a disconnection from Mobicontrol could be power off, MC agent disconnected or device without internet connection etc.

Adam

Solution

You could also use a filter group instead but be aware you need to "refresh" (edit without change and save it)) the filter before you check the outcome allways to get the correct output.

I recommend: Set up a filter and save it, so you can easily use it from saved filters.

But in general everything this related depends on how you want to use it (get a notification, then adams solution is good; or just for regular work, then i would use the saved filter option).

P
PMMOD@SOTI
a year ago

Hi Miguel Machado,

 

We're glad you've been able to find a solution. Please let us know if there are any other details or links we can assist you with, and then we can close it at our end

 

Please let us know so we can proceed further accordingly.