In a professionnal profile, can we declare a SIM Card dedicated to professionnal purpose in MobiControl?

Hello,

In the case where I have a personnal mobile phone with 2 SIM cards with one being personnal and the other being dedicated to professionnal purpose, is it possible to declare the professional one in MobiControl in order to let MobiControl manage the calls in this SIM card?

3 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
3 years ago

What are the device platform, enrollment mode and firmware version of the devices you are talking about?

As far as I know, there is currently no existing MDM solution or device firmware that support one of the device's two SIM cards to be dedicated to work-related tasks and manageable by MDM, while the other dedicated to personal use.

BTW, what do you actually mean when you said "managing the calls"?

L
Lenz
3 years ago

It's for an Android 7.0 (and beyond) in work profile.

To be more accurate, i want the log of the calls and SMS in the SIM Cards from the personnal side and the work side to be separated, just like the content of an application in the work profile being separated from the content of this same application in the personnal profile.

RC
Raymond Chan Diamond Contributor
3 years ago

Call and SIM logs are managed by the kernel/system software and not configurable by third-part software.  As said earlier,  I am not personally aware of any particular device brand/model with firmware that supports dedicating one SIM card number for work-related tasks and the other SIM card number for personal non-work-related tasks.

N
NTMOD@SOTI
3 years ago

Hi Lorenzo,

Thank you for your post on SOTI Central. 

I will discuss about your inquiry intermally and will provide you with the update.

Kind Regards,

N
NTMOD@SOTI
3 years ago

Hi Lorenzo,

I have received the information from the team that we currently do not have the ability to manage multiple SIM cards in MobiControl and so, do not have a proper way to distinguish properties (like logs) between two sims on a single mobile device.

Kind Regards,

N
NTMOD@SOTI
3 years ago

Hi Lorenzo,

I have not heard back from you.

If you would like to have the ability to collect sim logs of the personal and work-profile sims, please feel free to create a Feature Request with Technical support.

Kind Regards,