Hi all

Since moving to Samsung devices with Android 14 installed, when sending battery optimisations to disable via legacy script I am getting an error message that says the device doesn't support the command.

The devices being sent the script are Galaxy Tab Active 5 SM-X306B enrolled via Classic.

I currently have no way of testing whether it is actually working, there aren't very many users using this device as yet and on Android 14, Android 13 devices accept the script without error. There are 2 apps built inhouse that require the battery optimisations to be disabled to function the way we intend.

I am wondering whether or not the script command has changed with android 14? Not entirely sure something like that would otherwise be changed when that command has been around for so long.

The command we send is:

Agent used on the device is 2024.1.0

Has anyone else experienced the same issue as above?

MobiControl instance is running 2024.1.0.1052

Thanks