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How does SOTI Services works between different OS?

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BL
Benedict Lumabi
Wireless Services Asia Inc.

I have some idea but can you verify or add some to it?

For Agent Builder


a.) Android - MC Server connects to this service to download or build the device agent.
b.) Windows - MC Server connects to this service to download or build the device agent.
c.) iOS - ?
d.) Linux - ?

For Enrollment Service

a.) Android - MCagent connects with Enrollment Service to locate the MCserver based on the Enrollment ID
b.) Windows - ?
c.) iOS - ?
d.) Linux - ?

3. Location - How does SOTI location service work?

what are the components it communicates with?


For Messaging Service

a.) Android - you can send message or script via platform notification service (GC2M)
b.) Windows - ? 
c.) iOS - ?
d.) Linux - ?

For Skins Service

a.) Android - you can download skins that will be shown when doing remote control. (So you can also use the hardware buttons)
b.) Windows - you can download skins that will be shown when doing remote control. (So you can also use the hardware buttons)
c.) iOS - ?
d.) Linux- ?

And If we want an offline instance, we can just sideload the device agents, skins, and pdb.ini file.

soti-services
Edited 7 years ago
SOTI MobiControl
ANSWERS
SS
SOTI Support Agent 002
8 years ago (edited 8 years ago)

Hello Benedict,

 

Activation Service: This service is used only by the MobiControl server, to renew the license information (and to start using the product).

Agent Builder Service: This service is used only by the MobiControl server, applies to every platform that uses Agent Builder (currently Windows Mobile/CE and Windows Desktop Classic).

Remote Control Skins Service: This service is used by every platform that allows remote view and remote control of devices. It allows you to automatically download skins that will be shown during remote control /remote view.

Location Service: This service is used only by the MobiControl server and applies to every platform that allows location.

Enrollment Service: Used by both server (to create Add Device Rules and bind them with an Enrollment ID) and device (to get the MobiControl server URL bound to the Enrollment ID), applies to every platform that allows enrollment via an Enrollment ID.

 

“Messaging” is not part of SOTI Services, rather a feature within MobiControl, but it allows you to send messages to devices using their network connection, or GC2M (Android), or APNS (iOS).

 

In order to have an offline instance you need to install the “Agent Builder Service” on your MobiControl server, which will allow you to generate agents locally for Windows Mobile/CE and Windows Desktop Classic devices. Installation of the “Agent Builder Service” can be done with the help of our Professional Services Team.

 

However, if your instance only has Android devices you could simply side-load the skins into the MobiControl server and the device agent/mcsetup.ini (sdcard or download folder) into the devices.

Solution

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