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Hello,
how can i do a Windows 10 Agent Upgrade?
In the dashboard , Mobicontrol say me that the agent is Outdated, if i click on Upgrade Agent, nothing appear and the agent it's still the same version
How can I upgrade the Agent ?
Are the devices enabled for the upgrade?
https://www.soti.net/mc/help/v15.0/en/setup/upgrading/agent_upgrade.html
Another idea:
I'm not working with managed Windows devices but maybe you have to deploy it via package.
the Windows Agent it's not avaible to download ...so I can't send to the device like a package...
Anyone with some hands-on experience with Windows Unified devices should know that there is no device agent to be downloaded because all the required software comes with Microsoft Windows itself.
It is possible that the warning message in the web-console GUI is misleading, meaning that you actually do not need to do anything, especially if you test to find that all MDM policies deployed to your enrolled devices are working properly.
Otherwise, the warning message may have been shown only because your Windows 10 software itself is a bit outdated. Which version of Windows 10 are your devices running? Do you have other devices running newer version but still show the same device agent version and same warning message?
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Hi Marco,
Thank you for contacting SOTI Central.
Did the information provided by Raymond resolve your issue?
If so, please mark this post as 'solutioned', if not please let us know and I will be more than happy to look into issue.
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
