Wi-Fi auto re-connection after device start up

Solved
N
Norbert
Best Food Logistics

Hi,

I've got a query and could someone please advise whether it's possible to achieve.

First of all required details: Mobi Control 15.4

Agent version 14.5 or higher

Android Enterprise

At one of our sites we're having issue with cellular signal inside the building, which is affecting devices (Samsung A02, A03 and Moto G6) but we've got there Wi-Fi available, hence I've created new profile (currently I'm testing it with Samsung A02 device) and added Wi-Fi network (screen shots from settings attached).

Ideally I'd like these devices to connect to Wi-Fi while they are inside the building, then once driver leave the building switch to cellular and then once driver come back and enter the building switch again on Wi-Fi.

During my testing I've applied new profile on my test Sam A02 device (Doze mode is disabled within the profile) and when I've switch off mobile data, the device is keeping connection to that Wi-Fi, however, when I reboot the device it is not automatically connecting to Wi-Fi on start up (even if settings on the device for this Wi-Fi are set to Auto reconnect).

What I have spotted that is when I've changed Wi-Fi settings on the device (Advanced/Metered network) from Detect automatically to Treat as unmetered, my test device is automatically connecting to this Wi-Fi after reboot.

Could you please help on 2 below queries:

- are there any settings within profile to force device to treat that Wi-Fi as unmetered

- or is it possible to make changes on the device for Wi-Fi from detect automatically to treat as unmetered using script? If yes, would you please point me in the right direction how this script should looks like?

Kind regards,

Norbert

3 years ago
Android
ANSWERS
MK
Martin K.
3 years ago

Have you tried to test this with another Wifi Network ? It seems there is something special so that the android doesnt detect it as unmetered network connection.

I
ICMOD@SOTI
3 years ago

Hello Nobert,

Thanks for your post!

Unfortunately I don't think we have a script for this. But try enabling the two configurations I highlighted(Wi-Fi, and Allow Wi-Fi Management) in a feature control profile and let me know if the device still disconnects from Wi-fi after a reboot.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

N
Norbert
2 years ago

Hi,

I thought I will provide an update (and in fact resolution) on my query.

I think the reason for my issue (devices not connecting automatically to our SSID) was (please correct me if I am wrong) that Android device initially is trying to define available network whether is metered or un-metered by trying to reach certain urls.

After going through Google support website (Android Enterprise Network Requirements) we have whitelisted certain urls on our firewall and now all devices with Wi-Fi feature within the profile are automatically connecting to our SSID.

Regards,

Norbert

Solution