Zebra TC78 Export Upload datawedge to server ?

Solved
C
Christophe
Post & Telecommunications Luxembourg

Hello all,

We have mobicontrol on version v15.5.1 onpremise.

For one of our client, we just give the device TC78 under android 13.

Some application are installed on these device, and when these apps starts or login is did, apps create some profile datawedge ..

I don't know why but some profile in datawedge are not well created (symbologie) .. 

Last week, i make a remote connection on these device, disable lockdown, go to datawegde, profile active some symbologie and so on ... I loose 2 hours more or less ..

For this reason, i would like to export the db datawedge and upload to our server with a sync file

Like this, i can have a good db datawedge, and if this problem arrive again, i make a sync file download with __chmod 777 ... and all will be ok :)

My problem is, i try to export the db datawedge to the server with a sync file ..

I don't have these device actually next to me, and if i made a remote control on these device, it's not possible to see the db after to have exported the file of course ..

Here is it how i make the sync file:

Upload

Device file name folder -> /storage/emulated/0/Android/data/com.symbol.datawedge/datawedge.db

Server file folder name -> E.\.. path and it's work because we have a lot of sync file

Any idea, how i can get the db datawedge to the server ?

thanks a lot

11 months ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
11 months ago

You have to use Remote Control to open the Files app on the device itself and then use the arrows on your computer keyboard to navigate through the file system on the device in order to be able to access the datawedge.db file in the scoped storage directory. Once in that directory in the app on the device you can copy or move it into a public storage directory like Downloads which you can then pull from using the File Explorer option within Remote Control.

Solution
C
Christophe
11 months ago

Hello matt,

Perfect ..

Thanks for you time

T
TGMOD@SOTI.net
11 months ago

Hi Christophe,

Thank you for posting on SOTI Pulse.

I’m glad to hear that the issue has been resolved. I would also like to extend my gratitude to Matt for his assistance in helping you resolve the matter. Your collaboration and expertise are greatly appreciated.

If you have any further concerns or need additional assistance, please don't hesitate to reach out.

Kind Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |