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Soti FileSync to Enterprisefolder on Android14

FH
Franko Heckert
EHG Service GmbH (Ernstings family)

Hey Guys,

we are using over 200 Mde Devices Zebra TC22 with Android14, i must change the general Scan Settings via Datawedge and i've create a profil and will export this to all other devices. With Zebra StageNow i got only errors. I try it via Filesync rule from Sotimobicontrol and try to copy the file to the "/enterprise/device/settings/datawedge/autoimport/" path, but i got only a error messages "filesync failed". Has Soti no acces to this folder,i know that we got with android 14 more and more problems with acces to paths. has anyone an idea to get a mass deployment from the datawedge profile to this folder?

Filesync from Zebra StageNow makes an error and the Autoimport StageNow Profil get also an error...

Best Regards Franko

 
a year ago
SOTI MobiControl
ANSWERS
BI
Bradley Inglesant
a year ago

Hi Franko,

This is because post Android 10, it's not been possible to access the Scoped Storage remotely from MDM.

Start by importing the DB file onto the device using the file-sync rule (you'll need to import it into the SD Card). You can then use the DataWedge manager option in StageNow to move this into the /enterprise folder.

Here's a link to Zebra's own article explaining how this is done:

https://supportcommunity.zebra.com/s/article/000021417?language=en_US

Thanks,

Bradley

FH
Franko Heckert
a year ago

Hi Bradley,

thanks for the fast answer, i tried this, but nothing happend. i've got an error with mxconfig. :(

We have a old profile with the same name on the device and i only try to copy the new profile with the same name on the device to change the settings in the existing profile.


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Benjamin
a year ago
FH
Franko Heckert
a year ago

Hi Benjamin,

thanks for the answer. I tried it but its the same, nothing happend in Datawedge on the device.

I know on the rollout at the beginning of this year it works with the stagenow datawedge autoimport xml on a older Android14 version. But my teammate installed for 3 weeks the newest u180 version and it looks like we get no access anymore with stagenow datawedge, filemgr, packagestuido or filesync from soti to the datawedge path for automatic import. permanently i've got the error massage that he can't copy to this path... or zebra change with datawedge 15.0.40 version in latest update the paths, but i can't found anything in the documentary. :(

FH
Franko Heckert
a year ago

Hi Marius,

thanks for this Troubleshoot, i give it a try. Which Soti Version you are using and what are you mean by Zebra OEMConfig do not use the legacy? 

At the moment we don't use ZebrOEMConfigs.

A
AMMOD@SOTI
a year ago

Hi @Franko Heckert,

Thanks for posting on SOTI Pulse, Thanks Bradley,Benjamin and Marius for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by them and has it successfully addressed your query?

If any of these post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

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