After install Xsight the Administraotr acount is not able log in into mobicontrol web console

ZV
Zdenek Vojc
E.ON Ceska Republika, s.r.o.

After installing xsight, I can no longer log in to the mobicontrol webconsole with the administrator user. After entering the password it says "invalid credentials". But the password didn't change.

Other users as technicians works well. 

What i can do to repear it? 

Thank you very much 

Zdenek 

2 years ago
SOTI MobiControl
ANSWERS
ZC
Zafer Cigdem
2 years ago

Hi Zdenek,

Do you have any other accounts that has Admin permissions? If yes, it's the easiest way to create/reset the admin password. Otherwise, you may contact to SOTI support team to get help. 

ZV
Zdenek Vojc
2 years ago

Unfortunately I do not have. I have already written to our supplier. But how could this happen?