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On android, how can I return users to the Kiosk screen that we have setup instead of them going to the application configuration screen once logging out of the application?
The application is Infor Lawson MSCM.
I believe if I could simply send a back arrow it would do it, but I'm not positive on that or how to try it.
Worked with our SOTI contact and determined it just can't be done. Training the users to simply click the back button and it takes them to the kiosk menu screen.
Thanks for the ideas.
Hi Lance,
Glad to see that you found a resolution.
If you have any further questions or queries, feel free to reach out to technical support.
Kind regards,
Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net lDiscussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter
Sounds like you have a shared device.
Did you setup it that way (https://www.youtube.com/watch?v=mMxxd8KxGUQ)?
Definitely not setup as a shared device, we use these devices for only the one application. Seems like a lot of hassle for a simple return to menu...
Lance,
Please do your test with the app without kiosk screen enabled. Does the app goes to configuration screen every time after a log-out?
Also, could you share how to initiate a log-out in the app?
What is the app behavior after you press standard home/go-back hard/soft keys to temporarily leave the app without logging out? Will you get back to where you were in the app if you press the app button from the home-screen again?
Hi Lance,
Thank you for posting on SOTI Pulse!
Can you please provide more information regarding what you have set up on your devices? Like, are you using just a lockdown with the application?
Feel free to include a screenshot if that helps.
Kind regards,
Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net lDiscussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter
