SOTI Pulse Logo

Which permission on deploymentserver folder required for FileSync?

M
Marcel
ukkoeln

Hello everyone,
we use various file sync rules in our company.
To do this, we use server-side shares that are then shared with certain people in order to update files to be synchronized here, etc.
If I authorize “Everyone” to the share, then my rule works. If I authorize the service account of our MobiControl server instead, it no longer works.
The internal default is not to authorize a share for “Everyone”. It would therefore be great to know what the authorization of the share must look like so that our devices can upload and download files there.

filesync
a year ago
Android
ANSWERS
RS
Rafael Schäfer
a year ago

Have you seen this iun the documentation?


When setting up the file sync rule, the deployment server must have permission to read and write to the specified server location. SOTI recommends that you use a UNC path and that the deployment server is run under its own Active Directory user profile. You can use a local path if only one deployment server is being used and the local path points to a location on the computer running the deployment server.

So, granting the server and the AD user profile the mentioned permissions to the folder should cover your needs.

ZC
Zafer Cigdem
a year ago

Hi Marcel,

If you are using the service login instead of a local user on Windows MobiControl services (such as Deployment Service), you can try to login by using this service account login to the server and check whether you can access the file from Windows server itself. If you have multiple DSs, it's better to use same Service account on all Windows Services AFAIK. 

Thank you

A
AKMOD@SOTI
a year ago

Hi Marcel ,

Thanks for posting on SOTI Pulse, Thanks  Rafael and Zafer for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Rafael and Zafer , and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Similar Discussions