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Mobicontrol Lockdown - Actions : HTTPS:// - clear all state/cache for the application

TK
Thomas Knudsen
normales

Mobicontrol Version: 2025.1.2.1007

Agent 2026.0.2.1278

Zebra TC27, Android 14

 

I use the Mobicontrol lockdown, I have added this tile, in order to provide access for the user to 1 website.
The website is a O365 registrered enterprise app, and it remember the username/email.
My user used a private email, and now the browser keeps giving me error message.
If I open Chrome browser, then user can log in, so user/permission/access is working.
I would like to "wipe" the application, but I understand that a "webview" is used, and I can't find any earlier tickets with a, for me, usable method like wipeapplication chrome or Soti surf.

 

So I need help with wiping the "built in" single page browser used by Lockdown

 

lockdown clear cache
a month ago
Android
ANSWERS
RS
Robert Schäfer
a month ago

Im not entirely sure why you are using the in built browser as you are clearly familier with soti surf. I would recommend using SOTI surf rather than the in built browser, which is very limited. I don't believe there's a way of wiping the inbuilt browser as that would probably require wiping the mobicontrol app itself.

Use SOTI surf, chrome, edge or another app that can be configured and limited to that single website you wish to give access to.

TK
Thomas Knudsen
a month ago

Hey Robert.
I would like to just use Google Chrome, but I don't know how to enable that as default HTTPS opener, as I in the LockDown config just select HTTPS, and add address URL.


AS
Alin Sfiriac
a month ago

use Browsers://  instead https:// action.

That will use device's default browser, instead androidWebview. and you can create a script to wipe data of that browser.

Or use Soti Surf as Robert mentioned.

 

If you are using managed Google Play, you can configure web apps there, and deploy those apps to your devices. With this, you can wipe the data for that specific app. Package name is usually like this com.google.enterprise.webapp.xxxx..

RS
Rafael Schäfer
a month ago

Not sure if it helps but we created for some websites a web-app through playstore.

There the web-app using the relevant urls data then can easily be wiped by the bundle id like an app and is a dedicaded chrome tab.

RC
Raymond Chan
a month ago
A
APMOD
7 days ago

Hi @Thomas Knudsen

Thanks for posting on SOTI Pulse.  Thanks @Robert Schäfer, @Alin Sfiriac , @Rafael Schäfer, @Raymond Chan for responding to the post, your expertise and willingness to help are greatly appreciated!

Has your query been resolved? If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineer will be there to assist you.

Kind Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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