Disabling soti agent persist settings after reset.

M
MartinsKl
ICA Gruppen AB

Hi,
Does someone know is it possible to disable persist settings for soti after resetting device?
Right now they are interfering with my zebras persist settings and i would like for them to be first one to be implemented.
Alternative would be to remove agent with stage now xml, but as client is set as device admin, i was not successful.
I also tried deleting xml files in /enterprise/usr/mobicontrol before reset, but it still kept settings after reset.

5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago

If you mean that Soti MobiControl device agent is not wiped upon factory reset, your problem can likely be solve by initating an Zebrar specific "enterprise-reset" with  MobiControl mxconfig script command and an XML file defining the MX version and required operation.

M
MartinsKl
5 years ago

No, this is not what i`m looking for. 
Also enterprise reset leaves the agent and other resets remove everything, that includes zebra persist settings.
In new os version device wipe differs from factory reset as it clear all data, bet leaves zebra persist settings, but it also leaves soti settings. This would be fine, except it does not save all soti settings for some reason and it installs app, but does not finish connection to server.

RC
Raymond Chan Diamond Contributor
5 years ago

I don't fully understand what you are talking about.

Could you please elaborate exactly what Soti settings are persisent after reset?  Do you want to keep Soti devive agent re-enrolled or not after your device reset?

M
MartinsKl
5 years ago

Basically i was trying to upgrade Android 7 with android + config to android enterprise with managed google account enabled and to do it remotely without losing connection from soti.