How to Setup Datetime via "SOTI Setting Manager" APP

R
rathasatekun
Gosoft (Thailand) Co.,Ltd.

I have issue date time of device not currently, and I have opened ticket to soti support  team already ,

so i want work around and found that "SOTI Setting Manager" can setting datetime of device"

but when i installed app and config xml file , datetime menu not show, How to set

I want to use "SOTI Setting Manager" APP for set Datetime of Device (I use Lockdownmode, user can not open setting device menu directly)

SOTI Server 15.3

SOTI Agent 2024.0.5.1062

Device samsung SM-T636B  OS 13

 
9 months ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
9 months ago

What are the version and build numbers of your Soti Settings Manager app deployed? 

Even more recent versions only support time-zone selection and manual syncing with SNTP server, (set up in time-synchronization advanced-configuration policy) not directly setting up of specific date-time within the app.

R
rathasatekun
9 months ago

soti setting manager version 2024

LK
Lukasz Kukulka
9 months ago

Hi, 

Have you tried to use Advance Configuration --> Time Synchronization for group of the devices? 

R
rathasatekun
9 months ago

I try but dont work , time between ds server and device not same.

LK
Lukasz Kukulka
9 months ago

Hi, 

If you go to logs of the device is there anything related to Time Synchronization?