Hi there,

I'm working on resetting Enterprise Binding of the devices. The feature which SOTI introduced in v15.1.

Source:

• https://docs.soti.net/soti-mobicontrol/release-notes/
• "Improved Reset Account device action to allow administrators to create new or reset existing Managed Google Play accounts on devices without using a factory reset"
  
  

Issue: Most of the devices got reset with the account while in some of the devices Reset button is completely disabled. I checked MobiControl app there is no pending action also Google Play Services and Play Store are enable.

Any idea on how to fix this without reenrolling the device?

SOTI Version: 15.5.2.1003