Activate managed google play on devices enrolled without an enterprise binding

KS
Kavinda Senarath
Cohesio Group

Hi All. 

There was an add device rule created for android with the option of skipping the activation of google account during enrolment.

These devices will display the "Account activation pending" in the device details tab for android enterprise. 

We have now created and MGPA and done the binding on SOTI. 

Added this enterprise into the add device rule. Any new devices that gets enrolled using this add device rule will get the MGPA account (long charater string google account) This is the same rule we used to enroll the devices earlier with a option of skipping the google account creation during enrolment. 

Question is can we enable the process of the old devices getting the MGPA activated without a reset and re enroll of the devices?

Mobicontrol-14.3.3.1111

Devices- Honeywell CT60 Android 7 GMS

6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago

I don't believe so. I think Unenroll, factory reset, and re-enroll is the only option to get them in the state you want. 

KS
Kavinda Senarath
6 years ago

Thanks Matt.

We have tried restarting the SOTI server in hopes it will redo the account activation, but wasn't successful.