auto timezone change on device...

JW

Hi.

We had 2 devices go to California.  The timezone didn't change automatically on the device.

I dont' have anything set for Time Synchronization in Advanced Configurations in the Device Folder.

What do I need to set/update/change to allow the devices to change it's timezone automatically?

Management Type
Work Managed Device

Agent Version
15.2.1.1058

OEM Version
10-16-10.00-QG-U120-STD-HEL-04

MX Version
10.5.0.89

Thanks in adv.

3 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
3 years ago

Assign the Time Sync configuration to a site specific folder and then either manually relocate devices between folders when they change physical location or use Relocation Rules based on IP to automatically move them. 

JW
James Wisecup
3 years ago

Relocation Rule based upon IP changing is an interesting approach.  Thanks for the suggestion.

I am trying to not have to manually move them.

My personal android device changes timezones automatically when I travel.

These devices are TC52x. 

Any idea why they would not have the same capability?

MD
Matt Dermody Diamond Contributor
3 years ago

Your personal Android devices are most likely syncing time with local cell towers.

RC
Raymond Chan Diamond Contributor
3 years ago

As you should be using Zebra devices with rich MX commands and OEMConfig parameter supported for AE devices,  You can likely find the way to enable automatic time settings options, or setting the device to use a specific time-zone.  The remaining issue is how to have it done automatically.

If you have GPS hardware enabled, you might also consider implementing geofence alert rule to automatically relocating device to appropriate device group corresponding to the right time zone.  Then, depending on the device brand/model, enrollment mode and scripts/OEMConfig-parameters supported, you might have appropriate script or Android-Enterprise OEMconfig parameterization to change the device time-zone upon such relocation.

JW
James Wisecup
3 years ago

Thank you for those options Raymond Chan.  I'll look in StageNow. :)

H
HOMOD@SOTI
3 years ago

Hi James,

Have the suggestions above solved your problem ? If it did, please mark this post as solution.

If not, please tell us more and let's see if we can help you with it.