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Soti-Services Change

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JD
John Doe
Eisen Karl GmbH

Hello Support Staff,

as stated in this article https://discussions.soti.net/kb/upcoming-change-in-firewall-settings-for-soti-services , there will be some new adresses that have to be whitlisted.

Can you elaborate what those new adresses are for:

  • --NEW ADDRESSES--
  • 13.248.157.19
  • 76.223.23.230
  • 75.2.25.8
  • 99.83.149.241

Do They have to be whitelisted only for the server or also for clients etc.? What is the use for each of the adresses or what are mandatory and voluntary for MobiControl to work properly (i.e. Skins-Services).

firewall
5 years ago
SOTI MobiControl
ANSWERS
D
DDMOD@SOTI
5 years ago

Hi John,

Thanks for the post!

SOTI services help to ensure that your SOTI MobiControl deployment is provided with:
* the latest certified version of device agents
* fast and easy enrollment of devices
* updates for licenses


All SOTI services are accessed using HTTPS on port 443. It is important to ensure that the following fully qualified domain names and/or IP addresses are whitelisted with your firewall, allowing unrestricted communication between your SOTI MobiControl deployment and the SOTI data center.

Service Name Service URL
Activation Service activate2.soti.net
Agent Builder Service activate2.soti.net
Enrollment Service mc-enroll.soti.net
Location Service mobicontrolservices.soti.net

The new addresses are just an extension of SOTI Services to increase redundancy and reliability, it will effect existing installs if you have a strict outbound connection.

Sooner, an email notification will be sent from SOTI which includes more information regarding the services change.

Also, these IP addressed need to be whitelisted only on SOTI Server, not on the clients.

Regards,

Solution
J
JVMOD@SOTI
4 years ago

Hello John,


Following up on this thread, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

 

Regards,

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