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Hi,
could someone please help us out trying to configure the 24h clock view on our zebra TC21 devices through soti.
Already tried creating a package with stagenow setting the "military time" but when pushing the profile not changes.
Then tried to send script to set clock format:
writesecuresetting -sys time_12_24 24
where script works, but scanner asks for write permissions so we can't to this silently....
Anyone any ideas on how to set this ? simple an silently ?
kind regards !
Hey Tim,
Tested for you just now, deployed "Clock" settings via .xml file and set the Military Time this way without any issues. I tested this on a locked down device - TC21 running 10-16-10.00-QG-U28-STD-HEL-04 (Security Patch Level 2021-01-05) and MX 10.2.0.34.
Just copy and paste below in a Notepad and save it down as a .xml file - Then place it under /sdcard and run via shell or script mxconfig /sdcard/filename.xml
<wap-provisioningdoc>
<characteristic version="6.0" type="Clock">
<parm name="AutoTimeZone" value="false" />
<parm name="AutoTime" value="false" />
<parm name="MilitaryTime" value="1" />
</characteristic>
</wap-provisioningdoc>
Or try to scan this StageNow Barcode
I have the Zebra TC57's with SOTI MobiControl and needed to load the 24h.xml within a package and do a post install script as described above. I deleted the extra rules about auto timezone and auto time since I want that to stay as is. Just the military time = 1 was enough.
Worked like a charm. Have this package rule now on this group of TC57's so whenever I enroll one its sets itself correct. after enrolling
Does the StageNow based configuration work with a StageNow barcode? If so then export the MX XML, deliver it as a package or profile to the device to any folder, /sdcard/ is fine, and then run a postinstall script of mxconfig /sdcard/yourfile.xml.
The TC2x devices are actually considered "Value Tier" from Zebra and one of the things they've done to make them a less premium option is to purposely limit the configurability exposed by MX. You can see the differences in configurability documented in TechDocs:
https://techdocs.zebra.com/mx/tc2x/
In looking at the feature matrix on that website it does actually appear like the TC2x devices should support that MX configuration. Therefore I think you may have a problem with your StageNow Profile that you'd need to investigate, as this should work. Perhaps you tried to configure other settings in the Clock Profile that are not compatible with the TC2x? Try creating an Xpert Mode profile only using the ClockMgr CSP and only change the 24 hour setting to see if that works for the TC2x. If it works in StageNow then SOTI can deploy it as a package.
If however, the Clock management is in fact one of the options not exposed to the TC2x, then you won't be able to leverage that capability unless you purchase the upgraded Enterprise mDNA licensing for your devices.
Hi Matt,
when I create it in stage now, just the military settings for the clock
Afterwards when scanning the generated barcodes nothing changes on the scanners...
Hi Tim.
I was able to create this barcode and the 24hr clock changed for me. Although it did take about 30 seconds for the time to actually change, it did eventually change. See if it works for you. I used MX10.2.
Hi,
tried the QR code but no luck :-(
In the meanwhile I "solved" it by removing lockdown from all 80 devices => send the script
writesecuresetting -sys time_12_24 24
to set time format, which resulted in the mobicontrol settings windows which I manually approved on all scanners.....
Next thing was activate lockdown again on all scanners....
Not the most effective way, but it worked...
thx all for the efforts....
and if someone would ever find a better solution..... please let me know cause we have 240 more to go....
Were you opening the StageNow app and scanning the configuration barcode into StageNow? This should have worked for you.
Hello Tim
Greetings
Thanks for requesting a response from Soti Support.
Kindly let us know if you are still waiting for resolution or able to automate time format by following as mentioned in above conversations by Matt and Joakim.
1. By scanning the barcode configration using stage now
2. By sending xml configuration with file sync rule to devices and configuring it with mxconfig script.
We will wait for confirmation from your side.
Regards!!
Hi Joakim,
after some further testing we managed to get it working !!! thx a lot !!
Only thing we now still need to test is if we can manage to push it when scanners are in lockdown....
keep you posted !
Hello Tim
Greetings
Thanks for your reply on Soti Central!!
Kindly confirm if you are able to make it work while using lockdown or still having some issues. If the issue is already resolved then kindly mention that Particular comment as a solution so that other get benefitted from that.
Regards
Hi By creating a package which executes a script we managed to get it resolved !
Thanks everyone for the help !!