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Hello,
since AE Agent 15.0.1 there should be Remote Control on all Andeoid 7+ devices.
https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/150/android-enterprise-agent-maintenance-releases/
How to enable this ? As on a Pixel 6 with Android 12 enrolled AEDO with Agent 15.1.1 there is just Remote View possible.
Martin
Hello Martin,
Thank you for posting on SOTI Central!!
Could you please try running the following scripts and check if you are able to remote control the devices:-
_resetfailedrcdetectionflag
restartagent
retryrcdetection
Looking forward to your reply
Thank you!!.
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
I had already tried it, but now again after a factory reset an new enrollment, no change:
Hi Martin, I think this is the extra info that you're looking for:
Unfortunately I don't think this will achieve the exact same functionality as Remote Control without a plugin in that there may still be some user interaction required to accept the connection.
Thank you Matt, that is the information I was searching!
I see now the limitations, got too much expectations after reading about the RC in the release notes of the mobicontrol agent.