Switching Devices to LTE/4G Mode

I
IK
IK

Hello,

I would like to ask how we can switch SIM-managed devices to LTE / 4G mode via a script or any alternative method. Currently, the devices are using 5G, but the connection is not as stable as expected.

Could you please advise on possible methods to lock the devices to LTE / 4G mode?

 

a month ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
a month ago

I don't know any.

I also checked several oem config apps from 3 different vendors, none of them is providing this possibility.
You could reach out to the manufacturer of your devices if they can build that in but most likely not or at least will take a lot of time and also maybe additional needs a firmwareupdate of the devices as well.

Maybe someone knows a script to do so by intent or so, but i haven't seen one yet.

RC
Raymond Chan
28 days ago

Without your device brand/model information,  it's hard to check if there is any OEMConfig compliant app that provide such support.

 

One workaround is to arrange with the carrier to have an APN that supports 4G/LTE only.

 

A
AKMOD@SOTI
13 days ago

Hi @IK,

Hope you have gone through Rafael's response. Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Could you please confirm if the workaround provided by Rafael addressed your query?

If not, or if you have any additional questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Additionally, if this clarification helped resolve your concern, I would appreciate it if you could mark the response as Is Solution so others may benefit from it.