Anyway of turning a tablet on through soti?

Solved
TW
Tim Wright
tmplant

Might be a silly one but is there a way of turning a tablet on that has been turned off? Is there a script or anything it has mobicontrol installed on it.

2 years ago
Android
ANSWERS
M
MPMOD@SOTI
2 years ago

Hi Tim,

Thank you for posting on Soti Pulse. 

To answer your question, there is no way for MobiControl to turn on the device once it has been turned off manually. The device has to be connected to the internet to receive any actions from MobiControl.

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Solution
TW
Tim Wright
2 years ago

Hi, 

Thank you

RC
Raymond Chan Diamond Contributor
2 years ago

The firmware in some traditional rugged device OEM brand device models include option for the device to power up at specific time everyday (or an one-off schedule), provided the device battery/back-up battery has sufficient power to run the real-time clock in the background  and related support hardware to wake the device up.  If such option is added in the OEMConfig apps for such OEM device brand, then there can be some limited way for MDM solution such as Soti MobiControl to pass such option to the relevant firmware module on the device. 

Apart from this, there is of course no  other way any MDM deice agent such as MobiControl can wake a device.  Please remember MDM software is only a bridge software to pass control/configurations to firmware implemented by the OEM device developers or standardized by Google (the Android platform owner).   So, for tricky features  such as what you mentioned, the first thing is to check whether the device specification/documentation if the firmware support such feature (or some variants very similar).  If so, then explore if your MDM solution has any way to configure such feature remotely.    If questions related to this are to be asked in a public forum, your device brand/model and firmware version should likely be provided to get any meaningful answer.