You are better off asking this question under the MobiControl category. Identity doesn't directly deal with Android device management scenarios like this.

15.1

Hi IT PSCCHC,

Thank you for your post on SOTI Pulse.

Thanks, Matt, for your quick response, your expertise and willingness to assist are truly appreciated!

Could you please let us know if your issue has been resolved? 

If it hasn’t, could you provide us with more details, including the version of Mobicontrol you’re currently using?

If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help whenever you need support!

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |