NOTE column in Dashboard is showing n/a even there is not

Solved
DM
D Malipatil
Daimler AG

Hello Team,

We are have special requirement from our customer as when we open device and go NOTE column, here we add some not and that should be visible on Dashboard where it shows the list of the Devices but it showing the NOTE column as n/a instead the note which we added.

If we add a multiple note, in dashboard it should show the latest note.

a year ago
SOTI MobiControl
ANSWERS

We are on 2024.1.1 and see the same problem, maybe it's a bug, you should raise it as a support case at Soti Support.

DM
D Malipatil
a year ago

Yup may be, lets see any opinions from SOTI team here, may they have came across and it has solution?

A
ABMOD@SOTI Silver Contributor
a year ago

Hi D Malipatil,

Thanks for posting on SOTI Pulse, Thanks Rafael Schäfer for responding to the post, your expertise and willingness to help are greatly appreciated!

Apologies from our side, for this particular issue we need to investigate further.

We request you to please raise a support case at log a case so that our agent can work on your query as quickly as possible.

Thanks for choosing SOTI.

DM
D Malipatil
a year ago

Hello All,

I have checked with our TAM Manager, NOTE only supports ChromeOS not Android.

Solution
A
ABMOD@SOTI Silver Contributor
a year ago

D Malipatil Thank you for the update.

We’re pleased to hear that your query has been resolved.

Regards,