Will agent versions 15.0.1.1051 and 13.7.0.1031 work with server version 15.5.0

TK
Todor Kostadinov
ENERGO-PRO Varna EOOD

Hi,

We are planning to upgrade our current SOTI MobiControl server from version 14.4.3.1153 to the latest 15.5.0.

First we will update Windows server from version 2012 R2 to 2016.

Then the SQL from version 14 to version 16.

Half of our devices have Android 6.0 with agent version 13.7.0.1031.

The other half are with Android 11 and agent 15.0.1.1051.

So my question is in the title:

Will agent versions 15.0.1.1051 and 13.7.0.1031 work with server version 15.5.0?

Thank you!

3 years ago
SOTI MobiControl
ANSWERS
G
GKMOD@SOTI
3 years ago

Hello,


Thanks for your post!


It is recommended that you should upgrade the device agent  to the latest version after the server upgrade. Please follow the link below:

https://www.soti.net/mc/help/v15.5/en/console/devices/managing/enrollment/device_agent_upgrade.html?hl=agent%2Cupgrade%2Csettings


If this resolves your query, please mark this post as the solution. Also, feel free to reach out if you need clarification or have any questions.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

TK
Todor Kostadinov
3 years ago

Hi,

And thank you for your answer!

However I preffer to stay with current versions of the agent, especially for Android 11 devices.

All versions later than 15.0.1.1051 are giving me headaches and troubles.

:)

EG
Edgar Gomez
3 years ago

Hello,

We have had some issues with old agents in recent versions of Mobicontrol server. Specially sync file rules. We had a 7 Terabytes network traffic due to this issue.

TK
Todor Kostadinov
3 years ago

Hi,

We only have file sync rules for devices with the more recent agent version - 15*.

So lets hope there will be no troubles coming from this direction.

:)

MB

Hi Todor,

i would recommand you to Upgrade to Server 2019 & SQL Server 2019.

So you are longer safe to run again a Upgrade on the OS or SQL Server.

We are running OS 2019 with SQL 2019 with MC 15.4.2