Custom Data or Script to get current default keyboard? Samsung

We are using around 2k Samsung Tab Active 4 Pro's that we are setting the default keyboard to us the Simple Keyboard app vs the default Samsung Keyboard.  The Samsung keyboard has issues with SAP's ITS Mobile Application running in Soti Surf.  We pushed the default keyboard setting using Knox Service Plug in and most times it sets the keyboard.  But we would like to collect data on those devices to know which keyboard is the default keyboard in play?  Are there any script commands or Custom Data collection that we can use to report on the ones that have switched to the correct Keyboard, and which are still on the old keyboard?  

a year ago
Android Scripting
ANSWERS

Not as i know of.

Are you able to reproduce on issuing devices (so the issue stays) or does it work next time you apply the KSP configuration?

If you can reproduce it, you may set it to debug mode (in KSP) and check why it's failing and open a ticket at Samsung.

Also ensure all devices are on the same firmware (OEM) version and using the same KSP version to sort out issues with that.

A
AKMOD@SOTI
a year ago

Hi Allen,

Thanks for posting on SOTI Pulse, Thanks Rafael  for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Rafael, and has it successfully addressed your query?

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