File Sync Alert

TB
Tamas Biro
TIGAZ-DSO Foldgazeloszto Kft.

How can I setup an e-mail alert for failed file syncronization?

I've found alert rule only for successful file syncronization.

5 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago

As far as I know, there is no such alert.

However, as there will be log entries for failed operation related to file-synchorization, a possible workaound I can think of  is probably to use REST  API's to poll log entry of target devices for specific log message patterns. 

J
JSMOD@SOTI
5 years ago

Hi Tamas,

Thank you for posting on SOTI Central.

Could you please confirm your version of MobiControl, and the types of devices you are using with the File Sync?

Kind regards,

TB
Tamas Biro
5 years ago

Currently we are using MobiControl Version: 15.0.2.1049 and mostly Honeywell Scanpal EDA50 devices with Adroid 7.1.

J
JSMOD@SOTI
5 years ago

Hi Tamas,

Thank you for confirming.

You are correct that for your devices we currently have the option to set a Device Event Alert for File(s) Synchronized. Therefore I ask that you contact SOTI Support (support@soti.net) to open a new case and raise this as a Feature Request so we can evaluate creating a File Sync Failed Alert.

Kind regards,

FS

Hy,

since it's been a long time since the last post here, is this feature already implemented?
We have a few file sync rules and would like to know when they are not working.

Kind regards,