Can't Enroll Device After 1 DS Down

TW
Thaninchote W.
Gosoft (Thailand) Co.,Ltd.

My MobiControl environment has 2 DS Server and using load balance. I Can enroll device normally in rule config show log device enroll come in from DS2. After I Test down DS2 and enroll new device but can't enroll device. What configuration changes are required or what additional configuration changes are required?

DS Configuration Detail

Primary Agent Address : VIP Load Balance DNS Port : 5494

Secondary Agent Address : VIP Load Balance DNS Port : 5494

Device Management Address : VIP Load Balance DNS Port : 443

Rule info is show Enrollment URL : https://VIP Load Balance DNS/enroll/2

a year ago
SOTI MobiControl
ANSWERS