What FQDN / Load Balanced IPs are used for Agent Updates in 14.3

Solved Locked
JD
John Doe
Eisen Karl GmbH

Our MobiControl-Environment is fully firewalled, with 14.3 there is this new functionality for Agent Updates but "agent update service" isnt using any SOTI-Services FQDN or Loadbalanced IPs as in: https://www.soti.net/mc/help/v14.3/en/index.html#setup/installing/soti_services.html

In Server-Logs i observed that Management-Services / Deployment Server tried to connect to Amazon AWS over several IPs.

Has some one figured out the FQDN for "agent update service" or can someone from support give us a full list of loadbalanced IPs?

6 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

Try  agentdservice.s3.amazonaws.com

Solution
N
NSMOD@SOTI
6 years ago

Hello John,

Did you get a chance to test the solution provided by Raymond on the post above?

Thanks

JD
John Doe
6 years ago

It works now, ive also seen an earlier Post that now SOTI has included this information in the manual.