Device inactivity timer

Solved
TP

Hello,

We would like to set the device inactivity time via mobicontrol, but it only allows us if we wipe data or if we play a media. We only want to set a delay and the device locks like usual. Is there a way to do so ?

5 months ago
Android
ANSWERS
RS
Rafael Schäfer
5 months ago

You are looking for just talking about the screen timeout (the time it takes before the screen gets locked).

This is a default Android available setting but not able to be set by Soti (yet) via profile. But you can acchive this using maybe an oem config app from the relevant device manufacturer if they provide this setting there.

Solution
TP
Thibaut Pierrot
5 months ago

It worked with samsung OEM settings. Thank you for your quick answer

RS
Rafael Schäfer
5 months ago

No problem, always glad to help ;)

K
KAMOD@soti.net
5 months ago

Hi Thibaut Pierrot,

Thanks for posting on SOTI Pulse.  Thanks, Rafael, for responding to the post. Your expertise and willingness to help are greatly appreciated!

Has your query been resolved? If this post did not completely resolve the issue and you have additional questions, please do not hesitate to reach out or contact SOTI Support (support@soti.net) to open a new case. One of our support engineers will be happy to assist you.

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SOTI Discussion Forum

RC
Raymond Chan Diamond Contributor
5 months ago

Thibaut,

Please note that if you are interested in configuring screen-timeout in device's Settings rather than the more generic "device inactivity timer" mentioned in the thread title, then a simpler approach is to use legacy MobiControl script

     writesecuresetting -sys screen_off_timeout 600000

where the last argument (600000 above) is the number of milli-seconds for the time-out.

This has been mentoned in many previous discussion threads and also in a Soti forum article at https://discussions.soti.net/articles/000002394.

This approach should be applicable to many Android device brands and models, and is not restricted to devices that have related configuration option(s) in their corresponding OEMConfig app plug-in.