Is there a way to enter multiple SN's in the search box at once, maybe followed by a comma instead or having to do 'or' each time

Solved

I need to see over 100 devices that are experiencing the same issue that i pulled from Samsung portal. I can't query this information in SOTI so i am leveraging the vendor to pull that information and then pull the devices up in soti. Instead of doing them one by one i want to pull them all up at once. see attached for example.

a year ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody Diamond Contributor
a year ago

Yes this is supported in 2024.1.0

Solution
KW
Katie Williams
a year ago

oh dang ok, i would just need to separate them by a comma?

A
AGMOD@soti
a year ago

Hi Katie Williams

Thank you for posting on SOTI Pulse.
We appreciate marking the suggestion from Matt Dermody as solution to your query. This could help others as well, to benefit from this information.

If you have any additional questions or queries, please reach out to us. Always glad to assist you!

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As serialnumbers are relatively unique (and IMEI's are), you could also instead just add an "Or" or "grouped or" to "link" them together without using the Hardware serial number tag if you are on a version prior 2024.1.0.

But in general, something like that new feature shown by Matt is way better and secure.