Hello everyone,

a few months ago, I tested upgrading from Android 8.1 to Android 11 (11-42-18.00-RG-U00-STD-HEL-04). Everything went perfectly well and I was able to update a few terminals in production.

Today I've done the same update on other devices, and I'm getting an error that's never appeared before: Google Play Services keeps crashing.

I've read this topic: https://discussions.soti.net/thread/zebra-tc52-android-11-os-11-42-18-mx-13-2-0-3-google-play-services-stops-every-10-sec-with-a-warning-on-screen. But nothing it says works: the Play Store version is the latest available: 40.9.28-29. I still tried to uninstall the Play Store updates and reinstall them, without success.

What's strange is that the terminals I updated a few months ago have no problems at all. The only difference I've noticed is the SOTI agent version: 2024.1.2.1105 on those that are working properly and 2024.1.3.1110 on those that aren't.

Any ideas?

Thanks in advance!