Soti Connect Auto Mapping

Solved
M
Max_D
Hymer GmbH & Co. KG

Hello everyone,

Since the last Soti Connect update (2024.2.0.8055) the automapping no longer works automatically.
The "rule" itself works, if you open the rule under (Administration->Automatic Group Mappings) and click on save, the devices are moved immediately correctly.I created the rule based on a specific IP range

 A short explanation of how I built the rules:

Device is staged, after enrollment the device is moved to a superordinate group (Devices all Companies). And from this group, the device should be moved to the respective company based on the IP range (automapping)


Any ideas? Or known problems?

Thanks

Greetings 

Max

a year ago
SOTI Connect
ANSWERS
A
AMMOD@SOTI
a year ago

Hi Max_D,

Thanks for posting on SOTI Pulse


There have been some issues  reported regarding auto mapping, particularly with custom attributes.
It have been reported as a known issue in the release notes as well:-Connect Release Notes  [IOT-19804]

If this aligns with your current scenario, please note that our development team is already aware of the issue and is actively working on a solution. This fix will be included in an upcoming release.

I recommend keeping an eye on the SOTI MobiControl release notes for updates on this and other improvements.

Solution