Updating or Downgrading Zebra Printer Firmware Using Zebra Setup Utilities
Summary
Related SOTI ONE Platform Products
Related Device OS
Situation
To downgrade the Zebra printer's firmware using Zebra Setup utilities.
Note: You can use a similar approach to perform firmware updates.
1. Get the firmware file from the Zebra team. e.g.
2. Launch the Zebra Setup Utilities application. It can be downloaded from:
https://www.zebra.com/ap/en/support-downloads/software/printer-software/printer-setup-utilities.html
3. Go to Open Printer Tools > Action > Send file.
4. Select the firmware image file.
5. Send this file to the device:
6. The Printer will restart and have a notification "Downloading image" on the screen.
Screenshot of the original firmware version v100.21.38Z
Screenshot of the firmware version, after it was downgraded to v100.21.34Z
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