Inability to Add New Apps from Google Play Store in MC 2025.1.0
Summary
Related SOTI ONE Platform Products
Related Device OS
Issue Description
When trying to add a new app from the Google Play Store in SOTI MobiControl version 2025.1.0, users experience a perpetual loading state, causing the app addition to fail. The system continues to spin without adding the app.
Environment
This issue occurs in the SOTI MobiControl 2025.1.0 environment, primarily when integrating new applications from the Google Play Store.
Issue Resolution
Upgrade to SOTI MobiControl 2025.1.1 and above.
Workarounds
If you're experiencing this issue in SOTI MobiControl 2025.1.0, please reach out to Technical Support for assistance. The fix will be implemented by the support team and has no known side effects.
Additional Information
Users may see the following error message in the MS logs when attempting to add new applications from the Play Store:
String or binary data would be truncated in table 'tempdb.dbo.#BC81F4BE', column 'AndroidAppPermissionExternalId'. Truncated value: 'com.sec.spp.permission.TOKEN_b8a82002e8796582a00da99945c0030cbf5b2363606544cbe5839d0ed225f6ab631336d'.Was this helpful?
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