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Action Required: Upgrade SOTI MobiControl Before Apple Retires the Legacy VPP API (April 2027)

Publish Date: SOTI MobiControl
43

Summary

Apple will retire its legacy App and Book Management API in April 2027. Upgrade SOTI MobiControl versions earlier than v2025.1.4 to avoid disruption to licensed app management.

Related SOTI ONE Platform Products

SOTI MobiControl

Related Device OS

MacOS;iOS

Environment

  • SOTI MobiControl versions earlier than 2025.1.4
  • Apple devices (iOS, iPadOS, tvOS, and macOS) managed through SOTI MobiControl
  • Apps and books purchased through Apple Business Manager (ABM) or Apple School Manager (ASM) using Volume Purchase Program (VPP)

Description

1. What is changing?

Apple introduced the App, Book, and Subscription Management API in June 2021 to replace the legacy App and Book Management API (VPPv1).

Beginning in April 2027, Apple will start rejecting requests made to the legacy API. SOTI MobiControl v2025.1.4 and later supports the replacement API, ensuring continued management of Volume Purchase Program (VPP) licenses.

2. What happens if you do not upgrade?

After Apple retires the legacy API in April 2027, SOTI MobiControl versions earlier than v2025.1.4 will no longer be able to synchronize or manage VPP licenses.

As a result, you will be unable to:

  • Synchronize VPP license information.
  • Deploy VPP apps or books to new or existing devices.
  • Assign, reassign, or revoke VPP licenses.

Important: Apps that are already installed and have valid licenses will remain on devices unless their licenses are revoked. However, you will no longer be able to manage those licenses through the legacy API.

3. Action required

To avoid disruption to VPP app and book management, upgrade your SOTI MobiControl server to v2025.1.4 or later before April 2027.

Follow these steps:

  1. Check your current version: Verify the version of your SOTI MobiControl server.
  2. Plan your upgrade: If your server is running a version earlier than v2025.1.4, plan an upgrade to a supported version. Review the applicable release notes and system requirements.
  3. Upgrade your server: Complete the SOTI MobiControl server upgrade.
  4. Verify synchronization: After upgrading, confirm that VPP apps and license counts synchronize correctly in the SOTI MobiControl console.
  5. Get assistance: If you need help planning or completing the upgrade, contact SOTI Support or your SOTI account manager.

References

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