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We have just recently upgraded MobiControl from 14.2 to 14.4. After the upgrade, some users reported that were getting below error when trying to remote to devices. Anyone knows what could be the issue?
Hello, is there a way to send ADB scripts to a device via the management console ? Thank you
Hi, We are going to change to a new corporate standard Wifi for all mobile devices. I have been able to create a new profile for the new Wifi network (Add profile -> add -> connectivity-> Wifi) But when i assign this profile to a device group, it only adds the new Wifi network to the scanners (and not connect to them). So my question is, how can i manage the scanners to also connect to the new Wifi? And also if possible, forget the old Wifi. [Soti Mobicontrol version 14.1.4.1693, Agent: 13.7.0 Build 1031, Android Scanners]
Hi,Using a device enrolled as Android Enterprise; When enrolling the device tries to get a Google Account but the kiosk is locking the device down before the device completes getting a Google Account.This means that when in the Kiosk there is a message at the top of the screen saying "user action pending" and I can't use the Application Catalog. Am I doing something wrong?
Hi. In our company we have mobile phones enrolled as Managed Devices.We want to make backup copies of the devices. For this process, we use Smart Switch. But it is not possible, Smart Switch indicates that the device does not accept the file transfer.Through the windows file explorer I can, and in the control of features, I have the USB transfer options enabled.Anyone use any program to make a copy of Device to PC?
Currently running MobiControl 14.3.4.1087. In previous versions of MobiControl my organization was able to set the max timeout allowed for the devices as a part of our profile configuration. I am trying to configure a new profile and I cannot seem to find this setting. Does anyone else have this issue or know the solution?
Hello, I've been looking around the forums for a solution but haven't really found anything that describes what I want to do despite the many questions about the device naming macros. The main thing I want to do is update the %AUTONUM% macro to start at a given number. Other things could maybe be that I want the %SERIALNUM% to only show the last 4 characters/digits of the serial number or something. We were told that the macros could be customized somehow but I can't find any info on how to do it or what the limits are or anything. I know the AUTONUM starting at a specific number is the main one we want to do. If it is possible to customer these macros, I would appreciate any info or any pointers to find that info. Thanks, Sterling
I’m trying to create a file sync rule, with purpose to send out files to android devices. On an earlier Soti Mobicontrol instance, in the add file sync rule wizard a "browse" option for adding files is available I do not see that now When going to “Servers” > “Global setting” on the earlier instance I have “File System Manager”. That open “File Manager” I do not see this now How do I fix this? For seeing where stuff get placed, I’ve added a file sync rule that fetched file from device, it got placed at C:\Windows\System32\%ROOT% I prefer that I can handle file sync rules from the web console. Any hints?
Hi there, maybe someone has made this already and can say me if its possible before i spend many time to test it. We have many Device (Zebra TC51) and they're all in different Networklocations. So if we want to Update them, there would be a really massive data traffic for the server and the local Networks. The idea is, to send the update to a PC, which is in the specified Networklocation and the device download the updatefile from this pc. So the traffic would be only one time (server to pc, which will be made with another tool) and not for every device in the locations. Is this possible for the filesync rule?
We deploy a homegrown APK along with a few configuration files in a profile created using MC Studio. In order for the device to be set up for first use, a series of events takes place within the app that updates a configuration file. Our development team is wanting to know if we can simply reinstall an APK while leaving the stored files untouched. I have found it possible using ADB: https://developer.android.com/studio/command-line/adb#pm Does SOTI support ADB commands or is there a way to accomplish this? I tried searching the forum for an answer but wasn't able to find anything substantial. SOTI v14.2 Android Plus devices
Instalation status is "uninstalled" even if app is installed on devices and devices has already check-in many times. We were wating for 2,3days but it is still "uninstalled". How can I reflect device's actual installation status?
Hi, i am trying to disable the emoji selection in the keyboard.The background of the request is that this option is not desired when entering the password. Is there a possibility to suppress this option in the keyboard?
I have updated a package within the same profile and when deploying it, gives me an error file i/o error in every device except in the device that have installed android 9. Could you tell me what I can do and how to fix this error. Agent device version: 13.7.3 soti: 13.4.0.5389
Question Is it possible to install package immdiately when an user tap install button on the devices?How can we install private apps by user timing? Procedure 1.Enroll device as AE2.Apply a profile which has package as self service to a device group3.Tap Mobicontrol Agent on device lockdown screen,and open profile status4.Tap install button 5.It becomes pending status and not completed by next checkin Comment 1.We changed checkin schedule from 1/24hours to 1/30minutes temporary,but we don't want to do this treatment nexttime because it increases server load.We want to know why it isn't started to install package immediately after device manipulation untill checkin. 2.It is impossible to use App Catalog Rules for private app because our customer has not Gsuit Accoount,and,App Catalog also needs to checkin for installation and takes 2 or 3 days untill delivery apps. Alternative 1.Using FileSync for distribution app and embedding installing script on lockdown. ＜Server information＞================================================-MC version：13.4.0.5276-server environment：SaaS================================================<Device information>================================================-Agent version: 13.6.0.1662, etc.-For Android A + or AE: AE
What is the easiest way to push a Android OS update to a device over the air? Script? please let me know what everyone has used.
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