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Hi, I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices. Is there a script to do it? On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS. Many thanks for your help. BR Farid
Hello, is there an option to install an app only from WIFi? We want to save traffic from the mobile operator.
Testing a Zebra TC70X running Oreo and using Managed Google Play Account in Soti. Now the device does not show its serial and instead says Unavailable. MobiControl 14.1.4.1693
Hi, I'm using SOTI V13 with agent 13.5.1 on Samsung devices and I have a URL which is on the Kiosk. When I click on this link the web page is opened but a lot of information are not shown contrary to Samsung browser. How can I change the default browser on SOTI to open all URL set in the lockdown with Samsung browser? Many thanks for your help. BR Farid
HI Guys, Does anyone know the script to turn off the Print service option on Samsung phones since the last Android update?
Hello all, we used the device Zebra TC75X under android 6.0 (android+). the mobicontrol client is on version: 13.6.1476 the mobicontrol server is on version : 13.3.3454 we have about more than 700 devices who is configured with network type -> WIFI and GPRS. For some reason some devices CAN BE OFFLINE since several hours . Of course, if these devices aren't connected the datas has not sync with our systems .. It's not many perhpas 10 or 20 devices a day. Also it's not the same devices every day. I've notice it's only when device pass to wifi to GPRS. On all these device, we have some profiles who is apply and also out of contact policy. The configuration of OOC is : device has not connected for 30 min repeat action event subsequent 30 minutes Action : activate connection But devices can continue to be offline sometimes for more than 8 hours. the device re - connect when drivers returns to the office -> network connection pass to GPRS to wifi. I must to find a solution for to solve this problem. I would like to know if it's possible to know if OOC has RUN because i can't see anything in the log of the device ? Also , any idea are welcome for to find a solution :) Thanks for your time
Hi, I'm using an android 5 device running MobiControl v13.3. The log file I'm after is the one seen when you right click on the device --> actions --> view log file Thanks Josh.
Hi, GPS is stuck on Battery Saving, High Accuracy is greyed out. I would like to set it to High Accuracy. Additionally, how can I force all devices to use High Availability for GPS? If I remove Mobicontrol I get the option back, but that means recalling the phone from the field. I have "Enforce GPS Availability" checked. https://imgur.com/a/TDhRqhv There are Android+ devices. The "Location Accuracy" feature shown here: https://discussions.soti.net/thread/script-for-turning-on-gps-location-service/ is not available in my Feature Control. I tried "writesecuresetting GPSLocationMode 1" per this thread: https://discussions.soti.net/thread/script-for-change-location-mode/ and it did not work.
I just tried to enable Telecom Expense Management on our company Android devices but I had users call to complain about a message popping up (Samsung Lockdown Requires Configuration). I did some googling and found this other post with the same issue. My question is, has there been any updates from Soti since that post from one year ago that will enable me to give MobiControl Data usage access via a script? Or will it be something that has to be done manually? The users don't have access to phone settings so I will have to connect remotely or physically get each device and allow the usage data access on ~200 Android phones.
Hello, We are using MC Server Version 14.2.3.1069 Where can I manage the Andriod Device Agents used in the Add device rule? I need to add a different Agent and cannot find any wrench icon beside Manage Android Agents in the Global Settings tab. (mentioned in the help file) There is no such menu entry for manage agents. Downloaded the agent form Soti Website and need to assign it to add device rule. Using Google Play is not an option, the devices are not allowed to connect to google play store.
Hi Guys, I have an issue with the soti surf browser. When I install and open it, the screen just flashes white I found that you need to enable few permissions as below. After enabling them it works without any issues. Just wondering if there are any scripts to enable this automatically
Hi I have been trying to put up an item on the kiosk screen which will take to a webpage when clicked. When the icon I clicked I want the user to be able to access the particular web page but when clicked on external links the user should be restricted from going there. I have input a web filter allow- en.wikipedia.org block-* I put up a https:// item on the kiosk, it takes me to wikipedia but it also takes me to other websites when clicked on the links, so I assume webfiles does not work on the https:// item. I then tried using the browsers:// item (browsers://en.wikipedia.org) when I click on the link nothing happens. Not sure I have to do enable chrome or something. I would have used soti surf browser but I am unable to install it on this device.
Hi all, Is it possible to automatically grand all required permissions when installing an app via Mobicontrol? Some command that I can add to the packages?
Does anyone manage honeywell dolphin devices? I am trying to push out a package containing EZConfig XML settings however the devices (CT60) have to be in provisioning mode to have the settings applied. I assume I can setup a pre and post install script in the package to enable and then reboot the device? Does anyone know the script string to enable honeywell provisioning mode and trigger the update? Seems like "watchsettings on" is not supported on these devices as they are enterprise not plus devices.
hey guys, is there any way for the end user to be able to save templates on Microsoft word and excel without needing to go into the "my Files" icon? we do not want the user to have access to "my Files" on the kiosk but would like to find a way for them to be able to save documents and be able to email them all on the kiosk.
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