Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

Android Discussions


  • 0 votes 7 answers

    Enable OS Upgrade on Samsung Devices

    Hi, I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices. Is there a script to  do it? On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS. Many thanks for your help. BR Farid

    Android
    7 years ago
  • 0 votes 4 answers

    Soti MobiControl 13.4.0.4449 Solved

    Hello, is there an option to install an app only from WIFi? We want to save traffic from the mobile operator.

    Android
    7 years ago
  • 0 votes 9 answers

    Zebra devices not showing serial number using oreo and Managed Google Play Account Solved

    Testing a Zebra TC70X running Oreo and using Managed Google Play Account in Soti.  Now the device does not show its serial and instead says Unavailable.   MobiControl 14.1.4.1693      

    Android
    7 years ago
  • 0 votes 3 answers

    How to change default browser?

    Hi, I'm using SOTI V13 with agent 13.5.1 on Samsung devices and I have a URL which is on the Kiosk. When I click on this link the web page is opened but a lot of information are not shown contrary to Samsung browser. How can I change the default browser on SOTI to open all URL set in the lockdown with Samsung browser? Many thanks for your help. BR Farid

    Android
    7 years ago
  • 0 votes 1 answer

    Default Print Service Malware alert on Samsung Note

    HI Guys, Does anyone know the script to turn off the Print service option on Samsung phones since the last Android update?

    Android
    7 years ago
  • 0 votes 2 answers

    OOC Policy -> is there a trace / log ?

    Hello all, we used the device Zebra TC75X under android 6.0 (android+). the mobicontrol client is on version: 13.6.1476 the mobicontrol server is on version : 13.3.3454 we have about more than 700 devices who is configured with network type -> WIFI and GPRS. For some reason some devices CAN BE OFFLINE since several hours . Of course, if these devices aren't connected the datas has not sync with our systems .. It's not many perhpas 10 or 20 devices a day. Also it's not the same devices every day. I've notice it's only when device pass to wifi to GPRS. On all these device, we have some profiles who is apply and also out of contact policy. The configuration of OOC is : device has not connected for 30 min repeat action event subsequent 30 minutes Action : activate connection But devices can continue to be offline sometimes for more than 8 hours. the device re - connect when drivers returns to the office -> network connection pass to GPRS to wifi. I must to find a solution for to solve this problem. I would like to know if it's possible to know if OOC has RUN because i can't see anything in the log of the device ? Also , any idea are welcome for to find a solution :) Thanks for your time

    Android
    7 years ago
  • 0 votes 2 answers

    Is there a log file locally on the device? Using V13.3 and Android 5 device.

    Hi,  I'm using an android 5 device running MobiControl v13.3.  The log file I'm after is the one seen when you right click on the device --> actions --> view log file Thanks  Josh. 

    Android
    7 years ago
  • 0 votes 6 answers

    GPS mode stuck on Battery Saving.

    Hi, GPS is stuck on Battery Saving, High Accuracy is greyed out. I would like to set it to High Accuracy. Additionally, how can I force all devices to use High Availability for GPS? If I remove Mobicontrol I get the option back, but that means recalling the phone from the field. I have "Enforce GPS Availability" checked. https://imgur.com/a/TDhRqhv There are Android+ devices. The "Location Accuracy" feature shown here: https://discussions.soti.net/thread/script-for-turning-on-gps-location-service/ is not available in my Feature Control. I tried "writesecuresetting GPSLocationMode 1" per this thread: https://discussions.soti.net/thread/script-for-change-location-mode/ and it did not work.

    Android
    7 years ago
  • 0 votes 9 answers

    Allow Usage Tracking on Android apps via script to monitor usage of cellular data.

    I just tried to enable Telecom Expense Management on our company Android devices but I had users call to complain about a message popping up (Samsung Lockdown Requires Configuration). I did some googling and found this other post with the same issue.  My question is, has there been any updates from Soti since that post from one year ago that will enable me to give MobiControl Data usage access via a script? Or will it be something that has to be done manually? The users don't have access to phone settings so I will have to connect remotely or physically get each device and allow the usage data access on ~200 Android phones.

    Android
    7 years ago
  • 0 votes 3 answers

    Where to manage Android Agents for Add device rule? Solved

    Hello, We are using MC Server Version 14.2.3.1069 Where can I manage the Andriod Device Agents used in the Add device rule? I need to add a different Agent and cannot find any wrench icon beside Manage Android Agents in the Global Settings tab. (mentioned in the help file) There is no such menu entry for manage agents. Downloaded the agent form Soti Website and need to assign it to add device rule. Using Google Play is not an option, the devices are not allowed to connect to google play store.

    Android
    7 years ago
  • 0 votes 2 answers

    SOTI surf browser app permission

    Hi Guys,  I have an issue with the soti surf browser.  When I install and open it, the screen just flashes white I found that you need to enable few permissions as below. After enabling them it works without any issues. Just wondering if there are any scripts to enable this automatically

    Android
    7 years ago
  • 0 votes 2 answers

    Launch a website using kiosk mode

    Hi I have been trying to put up an item on the kiosk screen which will take to a webpage when clicked. When the icon I clicked I want the user to be able to access the particular web page but when clicked on external links the user should be restricted from going there.  I have input a web filter allow- en.wikipedia.org block-* I put up a https:// item on the kiosk, it takes me to wikipedia but it also takes me to other websites when clicked on the links, so I assume webfiles does not work on the https:// item. I then tried using the browsers:// item (browsers://en.wikipedia.org) when I click on the link nothing happens. Not sure I have to do enable chrome or something. I would have used soti surf browser but I am unable to install it on this device.

    Android
    7 years ago
  • 0 votes 3 answers

    SET App permissions on Zebra devices

    Hi all, Is it possible to automatically grand all required permissions when installing an app via Mobicontrol? Some command that I can add to the packages?

    Android
    7 years ago
  • 0 votes 3 answers

    SOTI script to enable Honeywell CT60 provisioning mode Solved Locked

    Does anyone manage honeywell dolphin devices?  I am trying to push out a package containing EZConfig XML settings however the devices (CT60) have to be in provisioning mode to have the settings applied.  I assume I can setup a pre and post install script in the package to enable and then reboot the device? Does anyone know the script string to enable honeywell provisioning mode and trigger the update?  Seems like "watchsettings on" is not supported on these devices as they are enterprise not plus devices.

    Android
    7 years ago
  • 0 votes 1 answer

    is there a way for users to save documents on a samsung tablet without using the "My Files"?

    hey guys, is there any way for the end user to be able to save templates on Microsoft word and excel without needing to go into the "my Files" icon? we do not want the user to have access to "my Files" on the kiosk but would like to find a way for them to be able to save documents and be able to email them all on the kiosk. 

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.